A new organization is having above company of Louisville’s toll bridges as part of a deal truly worth almost $80 million.Electronic Transaction Consultants will run quite a few of the guiding-the-scenes companies starting in 2023. The new 10-calendar year agreement phone calls for new services, which include a connect with center somewhere in the Louisville spot.The Joint Board for the Louisville-Southern Indiana Ohio River Bridges Venture approved the variety Friday for the RiverLink tolling technique.It really is unclear how several people today And many others will use, but regular monthly general performance demands will be in area for the new toll solutions company.Officers said in an announcement Friday that clients will not be impacted by the changeover, other than that they should “hope advancements and efficiencies in the consumer support working experience with the new and up to date services.”All make contact with details for RiverLink (consumer assistance centers, web site, email and cell phone) will keep on being the identical right until the transition is total in 2023. The previous business will go on to keep the tolling gear on the bridges.Click right here for additional information on the new firm.
A new enterprise is getting around provider of Louisville’s toll bridges as component of a agreement truly worth just about $80 million.
Electronic Transaction Consultants will run a lot of of the behind-the-scenes products and services starting in 2023. The new 10-calendar year agreement phone calls for new services, like a get in touch with center someplace in the Louisville location.
The Joint Board for the Louisville-Southern Indiana Ohio River Bridges Venture authorised the collection Friday for the RiverLink tolling technique.
It truly is unclear how numerous individuals Etc will employ, but regular functionality specifications will be in location for the new toll companies supplier.
Officers mentioned in an announcement Friday that consumers will not be impacted by the changeover, besides that they ought to “count on advancements and efficiencies in the purchaser support working experience with the new and up to date products and services.”
All call details for RiverLink (consumer service facilities, web page, e mail and mobile phone) will continue being the same until eventually the changeover is complete in 2023.
The old company will continue to maintain the tolling products on the bridges.